Scrap Retail Business Attains Optimized Invoicing Management By 80% With Elixr Books
Reduced invoice processing time, cut down on errors, elevated data accuracy & streamlined operations
About the client
A growing scrap business from Tamil Nadu, India; Frank Enterprises faced challenges in streamlining their invoicing and billing. Their increasing number of customers only added to the already piled up invoices. Lack of time, and no expertise in invoicing or accounting were the roadblocks they faced. They contacted Elixr Books to maintain the book of records and aid in simplifying their customers' receipts, purchase orders and more...
Challenges
Ineffective monitoring of customer outstanding payments
Inefficient vendor management , Inaccuracy in data entry led to payment discrepancies & reconciliation issues
Cumbersome data management through physical ledgers, excel & other paperwork
Manual invoices were a major pitfall. This led to increased operational costs
How did Elixr Books asses the problems?
- Elixr Books team strategized the workflow
- Multiple iterations with the client based on the workflow
- Created invoices; huge number of invoices were raised for each customer of our client
- Built an effective customer training program to educate them on using the modules & help with software navigation
Summary
Elixr Books team created a workflow and had frequent iterations on it with our client. It was crucial to both iterate and train our client on the software utilization and invoicing module. This helped a company that hadn't invested in any software before to get first-hand experience of the tool. The usability of our tool played a pivotal role in enhancing user experience, and together with comprehensive training, resulted in client managing invoices independently.
- Automated invoice generation
- Easy-to-use tools, user-friendly navigation
- Support services - installation assistance, usability support, current remote and inperson troubleshooting process
Culture of the company
Elixr Books is the most preferred accounting software; an integrated platform for startups, growth stage companies and SMEs. Our clientele ranges from 750+ industries across Manufacturing, eCommerce, Retail, Education and more. We go beyond the software implementation and provide rapid post-sale support
Takeaways from the project
The uphill task was to create invoices for each of our client’s customers. But with our accounting acumen, our team managed it proficiently
Educating client on the software functionality as they had no technical expertise in accounting
Another key takeaway was the client’s successful transition from relying on us for
raising invoices to doing it on their own without our intervention
Results
- 80% reduction in invoice processing time
- No fuss implementation
- Reduced manpower
- Error-free data
- Accurate insights for informed business decisions
Testimonial
“It was a breeze to use your tool. We created professional-looking estimates, saved time raising invoices & our administration tasks were greatly reduced. The cherry on the cake was your team; a delightful experience working with them
- FOUNDER, FRANK ENTERPRISES
